Our strategy
In order to meet our objectives, all production units are required to set local targets for accident frequency and severity as part of their Operational Plan. These targets should be in line with the overall objectives of Heineken. The safety parameters are monitored and benchmarked on a quarterly basis through our Brewery Comparison System. Furthermore, safety has been integrated into our TPM Programme.
The Heineken Company has standards for the design of brewery equipment to ensure safe installations. Knowledge and best practices are collected and communicated in order to continuously improve the safety of our installations. Our production units perform maintenance of their installations and have operating procedures in place to help ensure that nuisance (for instance noise and odour emissions) is reduced.
We make efforts to minimise the nuisance to our neighbouring communities and take action on recorded complaints. We do our utmost to comply with legal requirements. Nevertheless, occasionally fines are levied due to non-compliance.